Privacy Policy

The purpose of this statement is to set out how we use personal information that we may obtain about you. By either registering as a user of any services provided by this website or by using the Opalroom.com web site generally you agree to this policy.

We are extremely committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

An example of the type of information we will collect about you includes:

• your name
• address
• phone number
• email address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

We will not email you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

We may use information that you provide or that is obtained by us:

(a)    to register you on our web site and to administer our web site services

(b)    for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you using computerised technology, for example automatically selecting products or services which we think will interest you from the information we have. We may keep you informed of such products and services (including special offers, discounts, offers, competitions and so on by any of the following methods:

• Email
• Telephone
• Post

or otherwise (including products and services of other companies and organisations) which we consider may be of interest to you. If you do not wish Opalroom.com to receive information of such products and services, please tick the opt-out box provided when registering for any services on this website

(c)    To administer any prize draws or competitions you may enter

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Please be aware that our site may link to other web sites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked web sites.

In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other retailers and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default. Opalroom.com will never sell personal information or share personal information with third parties, unless these are involved to fulfil your order. Our employees and associated companies are obliged by us to respect confidentiality.

For further information about the steps we take to protect your information and make online shopping as secure as possible, please see information on Security.

You may ask that any personal information we hold about you be removed from our systems by writing to us at:

Opalroom.com - Dynamiix Ltd.
Llanishen Fach Farmhouse
Heol Erwin, Llanishen
Cardiff, CF14 6QQ
Wales, UK

This privacy policy only covers the Opalroom.com website. Any links within this site to other websites are not covered by this policy.

If you have any questions/comments about privacy, you should Contact Us.